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var(--surface);border-radius:50%;width:7px;height:7px;position:absolute;top:7px;right:8px}.content{flex-direction:column;flex:1;min-height:0;display:flex;overflow:hidden}.page-scroll{flex:1;min-height:0;overflow-y:auto}.btn{border-radius:var(--r-sm);border:1px solid var(--border-strong);background:var(--surface);color:var(--text);cursor:pointer;align-items:center;gap:7px;padding:9px 14px;font-size:13px;font-weight:600;transition:all .14s;display:inline-flex}.btn:hover{background:var(--surface-2)}.btn.primary{background:var(--accent);border-color:var(--accent);color:#fff}.btn.primary:hover{background:var(--accent-ink)}.btn.sm{padding:6px 11px;font-size:12px}.chip{border-radius:var(--r-pill);background:var(--surface-2);color:var(--text-2);align-items:center;gap:6px;padding:4px 10px;font-size:11.5px;font-weight:600;display:inline-flex}.chip.line{border:1px solid var(--border);background:0 0}.tag{border-radius:var(--r-pill);align-items:center;gap:5px;padding:3px 9px;font-size:11px;font-weight:600;display:inline-flex}.tag .d{border-radius:50%;width:6px;height:6px}.tag.lead{background:var(--warn-soft);color:var(--warn)}.tag.client{background:var(--ok-soft);color:var(--ok)}.tag.vip{background:var(--accent-soft);color:var(--accent-ink)}.ch{color:#fff;border-radius:50%;flex:none;place-items:center;display:inline-grid}.ch.wa{background:var(--wa)}.ch.tg{background:var(--tg)}.ch.ig{background:var(--ig)}.ch.mes{background:var(--mes)}.ch.s{width:16px;height:16px}.ch.m{width:22px;height:22px}.ch.ring{border:2px solid var(--surface);position:absolute;bottom:-3px;right:-3px}.bot-badge{border-radius:var(--r-pill);background:var(--accent-soft);color:var(--accent-ink);align-items:center;gap:5px;padding:3px 8px;font-size:10.5px;font-weight:700;display:inline-flex}.human-badge{border-radius:var(--r-pill);background:var(--surface-2);color:var(--text-2);align-items:center;gap:5px;padding:3px 8px;font-size:10.5px;font-weight:700;display:inline-flex}.inbox{grid-template-columns:316px 1fr 304px;width:100%;height:100%;min-height:0;display:grid}.col{flex-direction:column;min-width:0;min-height:0;display:flex}.col.list{border-right:1px solid var(--border);background:var(--surface)}.col.thread{background:var(--bg)}.col.ctx{border-left:1px solid var(--border);background:var(--surface)}.list-head{border-bottom:1px solid var(--border);flex:none;padding:14px 16px 10px}.list-head .row{justify-content:space-between;align-items:center;margin-bottom:11px;display:flex}.list-head h2{font-size:16px;font-weight:800}.seg{background:var(--bg);border:1px solid var(--border);border-radius:var(--r-pill);gap:4px;padding:3px;font-size:12px;display:flex}.seg button{border-radius:var(--r-pill);color:var(--text-3);white-space:nowrap;cursor:pointer;background:0 0;border:none;padding:5px 11px;font-weight:600}.seg button.on{background:var(--surface);color:var(--text);box-shadow:var(--shadow-card)}.list-search{background:var(--bg);border:1px solid var(--border);border-radius:var(--r);color:var(--text-3);align-items:center;gap:8px;padding:7px 11px;display:flex}.list-search input{width:100%;color:var(--text);background:0 0;border:none;outline:none;font-size:13px}.convos{flex:1;overflow-y:auto}.convo{border-bottom:1px solid var(--border);cursor:pointer;text-align:left;background:0 0;border-top:none;border-left:none;border-right:none;gap:11px;width:100%;padding:12px 16px;transition:background .12s;display:flex;position:relative}.convo:hover{background:var(--bg)}.convo.active{background:var(--accent-soft)}.convo.active:before{content:"";background:var(--accent);width:3px;position:absolute;top:0;bottom:0;left:0}.convo .ava{flex:none;position:relative}.convo .mid{flex:1;min-width:0}.convo .l1{justify-content:space-between;align-items:center;gap:6px;display:flex}.convo .nm{white-space:nowrap;text-overflow:ellipsis;font-size:13.5px;font-weight:700;overflow:hidden}.convo .tm{color:var(--text-3);flex:none;font-size:11px}.convo .l2{align-items:center;gap:6px;margin-top:3px;display:flex}.convo .pre{color:var(--text-3);white-space:nowrap;text-overflow:ellipsis;flex:1;font-size:12.5px;overflow:hidden}.convo .unread{background:var(--accent);color:#fff;border-radius:99px;flex:none;place-items:center;min-width:18px;height:18px;padding:0 5px;font-size:10px;font-weight:700;display:grid}.convo .l3{align-items:center;gap:6px;margin-top:7px;display:flex}.th-head{border-bottom:1px solid var(--border);background:var(--surface);flex:none;align-items:center;gap:13px;height:64px;padding:0 18px;display:flex}.th-head .ava{flex:none;position:relative}.th-head .nm{font-size:14.5px;font-weight:700}.th-head .st{color:var(--text-3);align-items:center;gap:6px;margin-top:1px;font-size:11.5px;display:flex}.th-head .st .live{color:var(--ok);align-items:center;gap:4px;font-weight:600;display:inline-flex}.th-head .acts{align-items:center;gap:8px;margin-left:auto;display:flex}.stream{background:var(--bg);flex-direction:column;flex:1;gap:3px;padding:22px 26px;display:flex;overflow-y:auto}.daysep{text-align:center;color:var(--text-3);margin:10px 0;font-size:11px;font-weight:600;position:relative}.daysep span{background:var(--bg);z-index:1;padding:0 12px;position:relative}.daysep:before{content:"";background:var(--border);height:1px;position:absolute;top:50%;left:0;right:0}.msg{flex-direction:column;gap:3px;max-width:62%;margin-top:8px;display:flex}.msg .bubble{border:1px solid #0000;border-radius:14px;padding:10px 13px;font-size:13.5px;line-height:1.5}.msg.in{align-self:flex-start}.msg.in .bubble{background:var(--surface);border-color:var(--border);border-bottom-left-radius:4px}.msg.out{align-self:flex-end;align-items:flex-end}.msg.out .bubble{background:var(--text);color:var(--bg);border-bottom-right-radius:4px}.msg.ai .bubble{background:var(--accent-soft);color:var(--text);border-color:#d5e1fb;border-bottom-right-radius:4px}[data-theme=dark] .msg.ai .bubble{border-color:#27406f}.msg .meta{color:var(--text-3);align-items:center;gap:5px;padding:0 4px;font-size:10.5px;display:flex}.msg.out .meta .rd{color:var(--accent)}.msg .who-ai{color:var(--accent-ink);align-items:center;gap:4px;padding:0 4px;font-size:10.5px;font-weight:700;display:flex}.note{background:var(--warn-soft);border-radius:var(--r);color:#8a5a12;border:1px solid #f0ddbe;align-self:center;gap:9px;max-width:74%;margin-top:10px;padding:9px 13px;font-size:12.5px;display:flex}[data-theme=dark] .note{color:#e3b873;border-color:#3a2f1a}.note .ic{flex:none;width:15px;height:15px;margin-top:1px}.typing{background:var(--surface);border:1px solid var(--border);border-radius:14px 14px 14px 4px;align-self:flex-start;gap:4px;margin-top:8px;padding:12px 15px;display:flex}.typing i{background:var(--text-3);border-radius:50%;width:7px;height:7px;animation:1.2s infinite bounce}.typing i:nth-child(2){animation-delay:.15s}.typing i:nth-child(3){animation-delay:.3s}@keyframes bounce{0%,to{animation-timing-function:cubic-bezier(.8,0,1,1);transform:translateY(-25%)}50%{animation-timing-function:cubic-bezier(0,0,.2,1);transform:none}}.composer{border-top:1px solid var(--border);background:var(--surface);flex:none;padding:12px 18px 14px}.qr{flex-wrap:wrap;gap:7px;margin-bottom:10px;display:flex}.qr .q{border:1px solid var(--border);border-radius:var(--r-pill);color:var(--text-2);background:var(--bg);cursor:pointer;align-items:center;gap:5px;padding:6px 11px;font-size:12px;font-weight:500;display:inline-flex}.qr .q:hover{border-color:var(--accent);color:var(--accent-ink)}.qr .q .ico{width:13px;height:13px;color:var(--accent)}.input-box{border:1px solid var(--border-strong);border-radius:var(--r);background:var(--bg);padding:10px 12px;transition:border-color .15s}.input-box:focus-within{border-color:var(--accent)}.input-box textarea{resize:none;width:100%;max-height:120px;color:var(--text);background:0 0;border:none;outline:none;font-size:13.5px;line-height:1.5}.input-foot{align-items:center;gap:4px;margin-top:8px;display:flex}.input-foot .tool{border-radius:var(--r-sm);width:32px;height:32px;color:var(--text-3);cursor:pointer;background:0 0;border:none;place-items:center;display:grid}.input-foot .tool:hover{background:var(--surface-2);color:var(--text)}.ctx-scroll{flex:1;overflow-y:auto}.ctx-top{text-align:center;border-bottom:1px solid var(--border);padding:22px 18px 16px}.ctx-top .ava{width:max-content;margin:0 auto 10px;position:relative}.ctx-top .nm{font-size:16px;font-weight:800}.ctx-top .ph{color:var(--text-3);margin-top:2px;font-size:12.5px}.ctx-top .tags{flex-wrap:wrap;justify-content:center;gap:6px;margin-top:11px;display:flex}.ctx-sec{border-bottom:1px solid var(--border);padding:16px 18px}.ctx-sec h4{letter-spacing:.1em;text-transform:uppercase;color:var(--text-3);align-items:center;gap:6px;margin-bottom:11px;font-size:10.5px;font-weight:700;display:flex}.kv{justify-content:space-between;gap:10px;padding:5px 0;font-size:12.5px;display:flex}.kv .k{color:var(--text-3)}.kv .v{text-align:right;font-weight:600}.cop-card{background:var(--surface);border-radius:var(--r);border:1px solid #d5e1fb;margin-bottom:9px;padding:12px}[data-theme=dark] .cop-card{border-color:#27406f}.cop-card .ttl{color:var(--accent-ink);align-items:center;gap:6px;margin-bottom:6px;font-size:11px;font-weight:700;display:flex}.cop-card p{color:var(--text-2);font-size:12.5px;line-height:1.5}.cop-actions{grid-template-columns:1fr 1fr;gap:7px;margin-top:4px;display:grid}.cop-actions .a{border:1px solid var(--border);border-radius:var(--r);background:var(--surface);text-align:left;cursor:pointer;color:var(--text);flex-direction:column;align-items:flex-start;gap:7px;padding:10px;font-size:12px;font-weight:600;display:flex}.cop-actions .a:hover{border-color:var(--accent);color:var(--accent-ink)}.cop-actions .a .ico{width:17px;height:17px;color:var(--accent)}.cop-actions .a.full{flex-direction:row;grid-column:1/-1;align-items:center}.wrap{max-width:1180px;margin:0 auto;padding:26px 28px}.page-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:20px;display:flex}.page-head h2{letter-spacing:-.02em;font-size:22px;font-weight:800}.page-head p{color:var(--text-3);margin-top:3px;font-size:13px}.kpis{grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:18px;display:grid}.kpi{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);padding:16px 17px}.kpi .top{color:var(--text-3);justify-content:space-between;align-items:center;display:flex}.kpi .lab{color:var(--text-3);font-size:12px;font-weight:600}.kpi .val{letter-spacing:-.02em;margin-top:10px;font-size:28px;font-weight:800}.kpi .delta{align-items:center;gap:4px;margin-top:4px;font-size:12px;font-weight:600;display:inline-flex}.kpi .delta.up{color:var(--ok)}.grid-2{grid-template-columns:1.6fr 1fr;gap:14px;display:grid}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);padding:18px}.card h3{justify-content:space-between;align-items:center;font-size:14px;font-weight:700;display:flex}.chart{align-items:flex-end;gap:10px;height:150px;margin-top:20px;padding-bottom:22px;display:flex}.chart .bar{flex-direction:column;flex:1;justify-content:flex-end;align-items:center;height:100%;display:flex;position:relative}.chart .stack{flex-direction:column;justify-content:flex-end;width:60%;height:100%;display:flex}.chart .fill{background:var(--accent);border-radius:4px 4px 0 0;width:100%;min-height:4px}.chart .fill.ai{background:var(--surface-2);border-radius:0}.chart .lab{color:var(--text-3);font-size:10.5px;font-weight:500;position:absolute;bottom:-20px}.legend{color:var(--text-2);gap:16px;margin-top:6px;font-size:11.5px;display:flex}.legend span{align-items:center;gap:6px;display:inline-flex}.legend .swatch{border-radius:3px;width:10px;height:10px}.chan-row{border-bottom:1px solid var(--border);align-items:center;gap:12px;padding:11px 0;display:flex}.chan-row:last-child{border-bottom:none}.chan-row .nm{font-size:13px;font-weight:600}.chan-row .meta{color:var(--text-3);font-size:11.5px}.bar-mini{background:var(--surface-2);border-radius:99px;flex:1;max-width:120px;height:6px;overflow:hidden}.bar-mini i{border-radius:99px;height:100%;display:block}.table-wrap{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);overflow:hidden}.tbar{border-bottom:1px solid var(--border);align-items:center;gap:10px;padding:13px 16px;display:flex}table{border-collapse:collapse;width:100%}th{text-align:left;letter-spacing:.08em;text-transform:uppercase;color:var(--text-3);border-bottom:1px solid var(--border);background:var(--surface-2);padding:11px 16px;font-size:10.5px;font-weight:700}td{border-bottom:1px solid var(--border);padding:13px 16px;font-size:13px}tbody tr:last-child td{border-bottom:none}tbody tr:hover{background:var(--bg)}.cell-name{align-items:center;gap:10px;display:flex}.cell-name b{font-weight:600}.soon{text-align:center;place-items:center;height:100%;padding:40px;display:grid}.soon .box{max-width:460px}.soon .ic{background:var(--accent-soft);width:54px;height:54px;color:var(--accent);border-radius:14px;place-items:center;margin:0 auto 18px;display:grid}.soon h2{letter-spacing:-.02em;margin-bottom:8px;font-size:22px;font-weight:800}.soon p{color:var(--text-3);margin-bottom:18px;font-size:13.5px;line-height:1.6}.soon .feats{flex-wrap:wrap;justify-content:center;gap:8px;display:flex}@media (max-width:1180px){.inbox{grid-template-columns:300px 1fr}.col.ctx{display:none}.kpis{grid-template-columns:repeat(2,1fr)}.grid-2{grid-template-columns:1fr}}.split{grid-template-columns:1fr 380px;gap:0;height:100%;display:grid}.split .left{padding:26px 28px;overflow-y:auto}.split .right{border-left:1px solid var(--border);background:var(--surface);flex-direction:column;display:flex}.field{margin-bottom:18px}.field label{margin-bottom:7px;font-size:12.5px;font-weight:700;display:block}.field .hint{color:var(--text-3);margin-top:5px;font-size:11.5px;font-weight:400}.field input[type=text],.field textarea,.field select{border:1px solid var(--border-strong);border-radius:var(--r-sm);background:var(--surface);width:100%;color:var(--text);outline:none;padding:10px 12px;font-family:inherit;font-size:13px;transition:border-color .15s}.field input:focus,.field textarea:focus{border-color:var(--accent)}.field textarea{resize:vertical;line-height:1.55}.seg-pills{flex-wrap:wrap;gap:8px;display:flex}.seg-pills .p{border:1px solid var(--border-strong);border-radius:var(--r-pill);color:var(--text-2);cursor:pointer;background:0 0;padding:8px 14px;font-size:12.5px;font-weight:600;transition:background .15s,border-color .15s,color .15s}.seg-pills .p:hover{border-color:var(--accent)}.seg-pills .p.on{background:var(--accent-soft);border-color:var(--accent);color:var(--accent-ink)}.toggle-row{border-top:1px solid var(--border);justify-content:space-between;align-items:center;gap:16px;padding:13px 0;display:flex}.toggle-row .t{font-size:13px;font-weight:600}.toggle-row .d{color:var(--text-3);max-width:430px;margin-top:2px;font-size:11.5px}.sw{background:var(--border-strong);cursor:pointer;border:none;border-radius:99px;flex:none;width:40px;height:23px;padding:0;transition:background .18s;position:relative}.sw.on{background:var(--accent)}.sw:after{content:"";background:#fff;border-radius:50%;width:19px;height:19px;transition:left .18s;position:absolute;top:2px;left:2px;box-shadow:0 1px 2px #0003}.sw.on:after{left:19px}.pv-head{border-bottom:1px solid var(--border);flex:none;align-items:center;gap:9px;padding:15px 18px;display:flex}.pv-head .t{font-size:13px;font-weight:700}.pv-head .d{color:var(--text-3);font-size:11px}.pv-body{background:var(--bg);flex-direction:column;flex:1;gap:9px;padding:18px;display:flex;overflow-y:auto}.pv-body .msg{max-width:84%}.pv-foot{border-top:1px solid var(--border);flex:none;align-items:center;gap:8px;padding:12px 16px;display:flex}.pv-foot textarea{border:1px solid var(--border-strong);border-radius:var(--r-pill);background:var(--surface);color:var(--text);resize:none;outline:none;flex:1;padding:9px 14px;font-family:inherit;font-size:13px}.pv-foot textarea:focus{border-color:var(--accent)}.pv-empty{text-align:center;color:var(--text-3);margin:auto;padding:24px;font-size:12.5px}@media (max-width:1180px){.split{grid-template-columns:1fr}.split .right{display:none}}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-leading{syntax:"*";inherits:false}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-tracking{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}